Business Development Manager

Professional Services

Location: Leeds

Wage: up to £53k per year basic + 25% OTE (£66k package altogether)

Contract: Full-time, Permanent

Purpose of Role

This role requires a driven and passionate individual to immerse themselves in their region promoting the amazing outcomes that our clients services deliver.

This position plays an essential part in the businesses growth strategy for their child and adult mental-health services platforms.

Key Responsibilities

  • Promote the work of our clients services for Children, Young People and Adults by developing new sales opportunities for growth and expansion across the region as well as taking an active role in the renewal and uplift activities, including supporting high quality tender opportunities
  • Using existing relationships and understanding to inform and support the discussions; meeting or exceeding quarterly and annual sales targets
  • Build a broad strategic network of stakeholders across the region, NHS, local authorities, GPs, VCSE, Service User groups and other organisations through meetings, events and conferences
  • Work closely with ICS leads to develop high performing and sustainable relationships
  • Ensure that Salesforce is maintained with contacts, leads, opportunities and activities and be able to analyse data to advance conversations with commissioners and stakeholders
  • Use data skills and working with Strategic Commercial Manager (SCM) to create compelling narrative underpinned with high-quality business cases for commissioners that secure new logo service contracts and support renewals
  • Support contract negotiation, on boarding and service mobilisation with successful handover to Customer Success Managers (CSMs)
  • Work as a key member of the B2G commercial team, actively contributing to new campaigns to drive forward new sales and promoting our clients services at forums and presenting at regional events
  • Read, understand and influence mental health strategy reports, CYP & adult plans, developments in the field of young people/adults and mental health and having a clear grasp of the agenda driving our customers/commissioners
  • Feeding back to the Head of Business Development, senior management team and locality managers ensuring what is delivered is effective, relevant and innovative
  • Undertake any requests made by the Senior Leadership Team that are relevant to the post

Skills Required

  • Ability to meet sales and renewals targets and evidence of working in a team to develop and implement business growth strategies and campaigns
  • Ability to positively manage client relationships within a complex matrix stakeholder environment
  • Ability to work collaboratively within own, and other regional Business Development and Customer Success teams as well as internal departments to ensure information and workflow is optimised
  • Ability to network, liaise and hold senior level relationships with the most important partner agencies either statutory, independent and charitable organisations together with ICS lead
  • Ability to develop and deliver customer success presentations and sales pitches to audiences of commissioners, providers and stakeholders including young people and adult cohorts
  • Ability to forecast, report and record effectively and accurately in a consistent and timely way using Salesforce
  • Work in a way that engages positively with issues of diversity and difference
  • Strong skill set in Microsoft

Personal Requirements

  • A proven track record of building and maintaining effective and complex client and stakeholder relationships
  • Proven experience of working with public sector commissioners to successfully identify and nurture new sales opportunities, turning them into service contracts, working with customer success teams to retain and grow these contracts
  • Proven experience negotiating with NHS & Local Authority commissioners and gaining stakeholder consensus that have led to significant contracts
  • Proven experience of working in partnership with commissioners and providers to successfully redesign services and develop new solutions
  • Knowledge and understanding of health and social inequalities and the impact this can have on children, young people and adult’s mental health
  • Knowledge and understanding of the changing in commissioning landscape and the impact on mental health and social care services


  • 28 days annual leave (plus public holidays)
  • Yearly professional training programmes structured around you
  • Pension contributions
  • Remote Working
  • Healthshield Care plan
  • EAP programme, 24/7 Telephone Mental Health & GP
  • Annual company share option awards
  • Life Assurance (up to four times the amount of your annual salary)
  • Cycle to Work Scheme
  • Incapacity Income Protection

This is a truly unique and exciting opportunity to be part of a successful and highly progressive organisation where mental health are at the forefront of everything the business does.

If you would like to be considered for this fantastic opportunity please click apply today and a member of our team will be in touch to discuss your application further.

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    Contact Matt Ensell